WowFX Problems - TROJ_RENOS.MQ

Solution:

Important Windows ME/XP Cleaning Instructions

Users running Windows ME and XP must disable System Restore to allow full scanning of infected computers.

Users running other Windows versions can proceed with the succeeding solution set(s).

Restarting in Safe Mode

This malware has characteristics that require the computer to be restarted in safe mode. Go to this page for instructions on how to restart your computer in safe mode.

Restoring Autostart Entry from the Registry

This solution deletes/modifies registry keys/entries added/modified by this malware. Before performing the steps below, make sure you know how to back up the registry and how to restore it if a problem occurs. Refer to this Microsoft article for more information about modifying your computer's registry.

1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
   HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>
   Control>SecurityProviders
3. In the right panel, locate the entry:
   SecurityProviders = "msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,wowfx.dll"
4. Double-click the value name of this enty and choose Modify. Change the value data of this entry to:
   msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll
5. Close Registry Editor.

Deleting the Malware File(s)

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   wowfx.dll
3. In the Look In drop-down list, select My Computer, then press Enter.
4. Once located, select the file then press SHIFT+DELETE.

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*NOTE: This malware is a DLL file that may come with a main component detected by Trend Micro as another malware. It may also be used by several variants of a certain malware family. If your Trend Micro product detects another malware on your system, refer to the manual removal instructions of that detected malware.

Running Trend Micro Antivirus

Restart your computer normally before performing the following solution.

Scan your computer with Trend Micro antivirus and delete files detected as TROJ_RENOS.MQ. To do this, Trend Micro customers must download the latest virus pattern file and scan their computers. Other Internet users can use HouseCall, the Trend Micro online threat scanner.

Trend Micro offers best-of-breed antivirus and content-security solutions for your corporate network, small and medium business, mobile device or home PC.